FAQs

Leave

• Understanding and Resolving Insufficient Leave Balance at Year-End
• How to Allow Credit Balance to Be Used in the Following Year (Credit Expires in 2025)
• How to Enable and Configure Carry Forward of 2024 Leave Balance in 2025

Payroll - Malaysia

• Unable to Generate File: Missing MyKad or Passport - How to Fix It
• How to Resolve "Unable to Compute Payslip" Warning
• How to Customize EPF Contribution Rates: Add to Default & Overwrite Explained
• How to Add Salary for Interns, Freelancers, and Consultants Without PCB Deduction
• Payroll Malaysia: How to Correct Custom Pay Items Not Reflecting in EA Form
• How to Modify and Delete Fixed Remunerations in Payroll: FAQs

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Payroll - Singapore

• IRAS Submission Failed: How to Resolve 'Organisation Type, Organisation ID, and Basis Year Must Be Valid and Not Blank' Errors

Expense Claims

• How to Fix Missing Claim Types in the Claim Drop-Down Menu

Account

• BrioHR Data Backup and Recovery Policy: Ensuring HR Data Security