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Alliance Bank (MY): How to Generate Bank Files for Payroll, PCB, EPF, SOCSO, and EIS Payments

This article explains how to generate and download bank and statutory text files in BrioHR for Alliance Bank (MY), including Payroll, PCB, EPF, SOCSO, and EIS uploads to the correct bank and statutory portals.

Audience & Scope

Audience: HR Admin / Payroll Processor

Module: Payroll

Country: Malaysia 

 

Step 1: Setting Up The Bank Account

  1. In HR Lounge, navigate to the Payroll module.

  2. Click on Settings and scroll down to the Bank Account column.

  3. In the "Bank Account" field, select Alliance Bank

  4. Enter the required information in the fields provided (refer to the sample screenshot below)
  5. Click Save at the bottom of the Settings page to complete the setup.

 

NOTE: 

The function to 'Fill in employee Identity/Passport number' is optional as some bank specifications require for this information to be filled in when the bank file is generated. Therefore, you may proceed to enable this function before the bank file is generated. 



 

Step 2: Downloading The Bank File

  1. In HR Lounge, navigate to the Payroll module.
  2. In the Payroll Dashboard, click on the COMPLETED payroll cycle for which you want to process payments.
  3. Scroll down to the Bank File column and, based on your payroll cycle, click the Download button (as shown in the sample screenshots below) to download the bank file.
  4. In the "Generate bank file for Alliance Bank" pop-up window:
  5. Select the bank file type.
  6. Select the employee(s).
  7. Click Generate to download the file.

  8. Once you have downloaded the bank file for Payroll, EPF, SOCSO, or any other purpose, proceed to upload the file to the Bank's Portal for payment.

NOTE:

If any information is missing, you will be unable to generate the bank file, and a warning prompt will appear (as shown in the screenshot below).

To resolve this, input the missing information and then attempt to generate the bank file again.


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Step 3: Downloading The Text File For Statutory Portal Upload

  1. If you prefer to upload Statutory Text Files directly via the Statutory Portal, you will need to generate the text file from the Statutory Reporting category below.
  2. After downloading the text files from the system, proceed to upload them to the relevant Statutory Portals (e.g., KWSP, LHDN portals).

 

NOTE:

Ensure that the files generated from the system are correct. If you upload a file from the Statutory Reporting category to the Bank Portal, an error message indicating an incorrect format will be received.

Successful uploads will only occur if the files are downloaded from the correct category and uploaded to the corresponding portals.

Common Issues/ FAQ

1. The bank file that is uploaded shows an error message of invalid format

Ans:  Ensure that the correct file is being used to upload onto the correct portal. For example, if the bank file downloaded is being uploaded onto the Statutory portal, this error message will appear. 

2. The bank file uploaded states that there is incomplete information - missing Identity/Passport Number

Ans: Ensure the toggle to Fill in the Identity/Passport Number has been enabled before the bank file is generated. 

 

Related Articles 

1. How to Process Payroll in the Correct Order with BrioHR

2. Payroll Malaysia: Step-by-Step Guide to Download Statutory Contribution Text Files (EPF, SOCSO, EIS, PCB)

3. How to Manage BrioHR Multicycle Payroll: Guide + Video

 

Last Updated & Ownership

Last Updated: 27 January 2026

By: Arveena