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BrioHR Data Backup and Recovery Policy: Ensuring HR Data Security

BrioHR protects HR data with secure backup and recovery measures. Learn how BrioHR ensures compliance, resilience, and peace of mind.

BrioHR is a secure cloud-based HR software that runs on Amazon Web Services (AWS). As a multi-tenant SaaS application, data protection, backup, and recovery are critical to ensuring uninterrupted HR operations and compliance. This article outlines how BrioHR safeguards employee data through daily backups, secure storage, and reliable recovery protocols.

Data Backup Policy

How often is data backed up?

BrioHR performs daily backups of all data in MongoDB format to ensure comprehensive data protection. BrioHR also employs a two-tiered backup strategy to ensure maximum data protection and recovery flexibility:

  • Continuous Cloud Backups: Backup snapshots and MongoDB oplog data are retained to support Point-in-Time Recovery (PITR). This allows BrioHR to restore the database to a selected point within the configured recovery window.
  • Scheduled Snapshots: We take full database snapshots on a defined schedule for comprehensive data restoration. This includes:
    • Daily backups, retained for 30 days.
    • Weekly backups, retained for 52 weeks.

What database does BrioHR use?

BrioHR operates on MongoDB, a flexible and scalable database designed to handle high-volume HR data efficiently.

How are BrioHR backups made redundant?

BrioHR maintains continuous backups and scheduled database snapshots. Backup data is stored redundantly across multiple AWS Availability Zones in Singapore, reducing the risk of data loss caused by the failure of a single Availability Zone.

Cloud Hosting and Security

Which cloud service provider does BrioHR use?

BrioHR is hosted on Amazon Web Services (AWS), a global leader in cloud security and compliance.

Where are BrioHR’s off-site locations?

All data is physically stored in Singapore, within AWS data centers. Data is synchronized across three separate availability zones, meaning that if one data center experiences downtime, another automatically takes over without disrupting service.

Data Recovery Policy

How does data restoration occur?

BrioHR complies with strict Service Level Agreements (SLA), including:

  • Recovery Point Objective (RPO): 30 minutes

  • Recovery Time Objective (RTO): 1 day

How often is data restored?

Data restoration is performed only when necessary, such as in the event of a system failure or incident.

Does BrioHR perform restoration tests?

Yes, BrioHR conducts restoration tests every 6 months. Clients may also request an additional restoration test on top of these bi-yearly tests.

Key Takeaways

  • Daily backups in MongoDB format

  • Hosted on AWS Singapore data centers

  • Backup data stored redundantly across multiple AWS Availability Zones (Singapore)

  • RPO: 30 minutes | RTO: 1 day

  • Restoration tests every 6 months (additional tests available on request)

 

BrioHR ensures that all employee data remains protected, compliant, and quickly recoverable—giving businesses peace of mind while managing their workforce in the cloud.

For full details on how we protect your data, visit our Privacy Policy and Trust Center.

 

Need Assistance?

If you have any questions or require assistance, please reach out to our support team via live chat or email us at support@briohr.com.