BrioHR Data Backup and Recovery Policy: Ensuring HR Data Security

BrioHR protects HR data with secure backup and recovery measures. Learn how BrioHR ensures compliance, resilience, and peace of mind.

BrioHR is a secure cloud-based HR software that runs on Amazon Web Services (AWS). As a multi-tenant SaaS application, data protection, backup, and recovery are critical to ensuring uninterrupted HR operations and compliance. This article outlines how BrioHR safeguards employee data through daily backups, secure storage, and reliable recovery protocols.

Data Backup Policy

How often is data backed up?

BrioHR performs daily backups, four times per day, of all data in MongoDB format to ensure comprehensive data protection.

What database does BrioHR use?

BrioHR operates on MongoDB, a flexible and scalable database designed to handle high-volume HR data efficiently.

How many sets of backups does BrioHR have?

BrioHR maintains one set of backup stored across multiple AWS Availability Zones (AZs) to ensure redundancy and resilience.


Cloud Hosting and Security

Which cloud service provider does BrioHR use?

BrioHR is hosted on Amazon Web Services (AWS), a global leader in cloud security and compliance.

Where are BrioHR’s off-site locations?

All data is physically stored in Singapore, within AWS data centers. Data is synchronized across three separate availability zones, meaning that if one data center experiences downtime, another automatically takes over without disrupting service.


Data Recovery Policy

How does data restoration occur?

BrioHR complies with strict Service Level Agreements (SLA), including:

  • Recovery Point Objective (RPO): 30 minutes

  • Recovery Time Objective (RTO): 1 day

Restoration is performed only when incidents affect all tenants.

How often is data restored?

Data restoration is performed only when necessary, such as in the event of a system failure or incident.

Can a restoration test be performed?

Yes, BrioHR can conduct restoration tests. However, as a multi-tenant SaaS platform, restoration requests for a single tenant may take additional time to process.


Key Takeaways

  • Daily backups in MongoDB format

  • Hosted on AWS Singapore data centers

  • Redundant backups across three availability zones

  • RPO: 30 minutes | RTO: 1 day

  • Restoration tests possible upon request

 

BrioHR ensures that all employee data remains protected, compliant, and quickly recoverable—giving businesses peace of mind while managing their workforce in the cloud.

For full details on how we protect your data, visit our Privacy Policy and Trust Center.

 

Need Assistance?

If you have any questions or require assistance, please reach out to our support team via live chat or email us at support@briohr.com.