Step 1: Bank Account Setup
- In HR Lounge, navigate to the Payroll section.
- Click on Settings, scroll down to the BANK ACCOUNT column, and in the "Bank Account" field, select "RHB Bank Berhad."
- Enter the required information in the fields (refer to the sample screenshot below) and click Save at the bottom of the Settings page to complete the setup.
NOTE:
To successfully download the bank file(s) containing complete information, ensure that all fields are filled out as highlighted in the screenshot below.
Step 2: Downloading The Bank File - Bank Portal Upload
- In HR Lounge, go to Payroll.
- On the Payroll History dashboard, select the COMPLETED payroll cycle you wish to process payments for.
- Scroll down to the Bank File column and, depending on your payroll cycle, click the Download button (refer to the sample screenshots below) to download the bank file.
- In the "Generate Bank File for RHB Bank Berhad" pop-up window:
- Select the bank file type;
- Choose the employee(s); and
- Click Generate to download the file.
- After downloading the bank file for Payroll or EPF/SOCSO, upload it to the bank's portal for payment.
NOTE:
If any information is missing, you will not be able to generate the bank file. A warning prompt will appear (refer to the screenshot below).
In this case, input the missing information and generate the bank file again.
Downloading The Text File - Statutory Portal Upload
- If you prefer to upload Statutory Text Files directly via the Statutory Portal, generate the text file from the Statutory Reporting category below.
- Once the text files are downloaded from the system, upload them directly to the Statutory Portals (e.g., KWSP, LHDN).
NOTE:
Verify the files generated from the system. If you upload a file from the Statutory Reporting category while making payments via the Bank Portal, you will receive an error message indicating an incorrect format.
You can only successfully upload the files if they are downloaded from the correct category and uploaded to the appropriate portals.
Need Assistance?
If you have any questions or require assistance, please reach out to our support team via live chat or email us at support@briohr.com.