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How to Send or Re-Send Activation Email to Employees: A Guide for HR/Admin

Learn how HR or Admin users can send or re-send activation emails to employees in BrioHR. Step-by-step guide to ensure employees receive login credentials.

When a new employee account is created in BrioHR, the system does not automatically send an activation email. Instead, HR or Admin users must manually trigger the activation email. This email provides the employee with their username and temporary password for first-time login.

This guide explains how to send or re-send activation emails to employees, especially new joiners, so they can access their BrioHR accounts smoothly.

 

Steps to Send or Re-Send Activation Email

  1. Log in to your BrioHR account.

  2. Go to Settings > Users.

  3. Select the checkbox next to the employee’s name.

  4. Click on the Send Activation Email icon.

  5. A confirmation prompt will appear: “Send activation email?”

    • Click Yes to proceed.

    • Click No to cancel.

  6. Once confirmed, the system will send the activation email to the employee.

 

 

What Does the Activation Email Contain?

The activation email sent by BrioHR includes:

  • Employee’s username

  • A temporary password for first-time login

  • Instructions on how to access their BrioHR account

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For additional guidance, you may also send employees a PDF user guide.
Refer here: BrioHR First-Time User Guide

Best Practices for Activation Emails

  • Ensure the employee’s email address is correct in the system before sending.

  • Inform new joiners to check their spam/junk folder if they do not see the activation email.

  • Encourage employees to change their temporary password immediately after logging in.

 

Frequently Asked Questions (FAQs)

1. Why didn’t my employee receive the activation email?
Check that their email address in Settings > Users is correct and remind them to check their spam/junk folder.

2. Can I send activation emails to multiple employees at once?
Yes. You can select multiple employees using the checkboxes and send activation emails in bulk.

3. What happens if I re-send an activation email?
The employee will receive another activation email with their username and temporary password.

4. Does the activation email expire?
The activation email is valid until the employee logs in for the first time using the provided credentials.

5. What should I do if the employee’s email address is wrong?
Update their email address first under Settings > Users before sending the activation email.

 

Need Assistance?

If you have any questions or require assistance, please reach out to our support team via live chat or email us at support@briohr.com.