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If Your Payroll Data Doesn't Match, and How to Sign Off for Go-Live (Malaysia Payroll Guide)
Part of the Payroll Malaysia data verification series for new brioHR clients. This article covers: If something doesn't match; Sign off and go live.
Audience & Scope
Audience: HR and admin teams setting up brioHR for the first time
Module: Payroll Malaysia
Country: Malaysia
Pre-requisites: Implementation kick-off meeting with your Implementation Manager (IM) completed; Payroll Malaysia data migrated by your IM
This article is part of the Payroll Malaysia data verification series. It follows the Payroll Malaysia Data Verification Guide (PDF).
If something doesn't match
| What you see | Likely cause | What to do |
|---|---|---|
| An employee has no payroll data | Left out of the last bulk upload (an upload replaces everything, it does not merge) | Raise the missing employees with your IM so the complete, current file can be re-uploaded, including employees who resigned this year |
| PCB looks too high or too low for a new joiner | Missing TP3 figures | Give the TP3 figures to your IM to add to the New Joiners TP3 tab |
| PCB looks wrong for an employee with children | Child information counts or tax resident status are wrong (children claimed by a working spouse should be left out) | Review the Child information and tax columns |
| EPF, SOCSO or EIS amounts differ from your old system | Wrong EPF or SOCSO category, custom rate, or pay item contribution settings | Check the employee's categories and the pay item settings, and note every difference for your IM |
| HRDF total looks wrong | HRDF levy setting on the employee, or on a pay item, is wrong | Check the employee's HRDF levy and each pay item's HRDF setting |
| A custom allowance is taxed or contributed wrongly | The item's tax, EPF, SOCSO, EIS or HRDF settings are wrong | Check the item's settings against your Company Payroll Info template (Step 2) |
| Overtime, proration or unpaid leave is off | Calculation settings differ from what you intended | Review the pay day and calculation settings in the Company Payroll Info template |
| Year-to-date totals look wrong | A month or some employees are missing from the payroll history reports | Send the missing report to your IM so it can be migrated |
| A fixed allowance or deduction is missing from payroll | The item name doesn't match a pay item, or the dates are not in YYYY-MM-DD format | Check the item name against the pay items list, and the dates in your Fixed Allowance/Deduction tab |
Sign off and go live
Ready to sign off
- ☐ Payroll centers, company payroll details and pay day and calculation rules are correct (Step 1).
- ☐ Custom pay items have the right tax, EPF, SOCSO, EIS, HRDF, EA Form, category and type settings, and any tax exemptions have been discussed with your IM (Step 2).
- ☐ Employee payroll data matches your source file for every employee, including resigned employees, and bank details are correct (Step 3).
- ☐ Statutory settings (EPF, SOCSO, EIS, HRDF, PCB) are correct, including TP3 for new joiners (Step 4).
- ☐ Fixed allowances and deductions are correct and show on the monthly payroll and payslip (Step 5).
- ☐ Payroll history is complete and year-to-date totals match your reports (Step 6).
- ☐ Salary proration, unpaid leave and overtime calculations match your expectations, if you tested them (Step 7).
- ☐ A full parallel run has matched your old system, and every discrepancy has been noted and resolved with your IM.
- ☐ A penny test has produced a bank file that uploads to your bank portal without issues, and the test cycle has been deleted.
What happens next
- Once the checks above are done, your parallel run matches and your penny test has gone through, Payroll is ready for go-live.
- If a check does not pass and you cannot see why, contact your Implementation Manager.
- If you find a problem after going live, reach out to our support team via live chat or email: support@briohr.com.
🔗 Well done!
Your payroll foundation is in place. With your company settings, pay items, employee data and a successful parallel run behind you, you're ready to run payroll with confidence.
← Previous: How to Do a Penny Test on Your Payroll Bank File (Malaysia Payroll Guide)
Back to Payroll Data Migration and Verification: Start Here (Malaysia Payroll Guide)
Ownership
By: Aqilah