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Public Bank Berhad (MY): How to Generate Bank Files for Payroll, PCB, EPF, SOCSO, and EIS Payments

This article explains how to generate and download payroll bank file in BrioHR for Public Bank Berhad (MY), to upload to the bank portal.

Audience & Scope

Audience: HR Admin / Payroll Processor

Module: Payroll

Country: Malaysia 

 

Step 1: Setting Up The Bank Account

  1. In HR Lounge, navigate to the Payroll module.

  2. Click on Settings and scroll down to the Bank Account column.

  3. In the "Bank Account" field, select Public Bank Berhad.

  4. Enter the required information in the fields provided (refer to the sample screenshot below)


  5. Click Save at the bottom of the Settings page to complete the setup.

 

Step 2: Downloading The Bank File

  1. In HR Lounge, navigate to the Payroll module.
  2. In the Payroll Dashboard, click on the payroll month for which you want to process payments.
  3. If your payroll month is still 'Ongoing', click the 'See details' button for the payroll cycle you wish to pay out for.


  4. If your payroll month is 'Completed' and has multiple cycles, select which payroll cycle you wish to pay out for.
  5. Find the Bank File column and click the Download button (as shown in the sample screenshots below) to download the bank file.
  6. In the "Download bank file for Public Bank Berhad" pop-up window:
    1. Select the bank file type
    2. Select the employee(s).
    3. Select any other necessary fields (statutory bank files will require file increment details - see below for important note)
  7. Once you have downloaded the bank file, proceed to upload the file to the Bank's Portal for payment.

IMPORTANT:

When downloading the LHDN, EPF, SOCSO, or EIS Bank file for Public Bank Berhad, you will be required to specify if it is your first file of the month. You will have to choose the file increment number if you have downloaded and paid out (via bank portal) for the payroll month. This is important because the bank portal checks for duplicate files when uploading. This setting will affect your bank file naming. The 'File Increment Number' you choose will be shown at the end of your bank file name to avoid duplicate file issues when uploading to the bank portal. 

Additional note for EPF bank file: For your second file onwards, the Excel bank file will show: 

  • Row 6 - New or Supplementary Payment Indicator: S 

  • Row 7 - Sequence number: 01 (for file increment number 2), 02 (for file increment 3), so on and so forth. 

NOTE:

If any information is missing, you will be unable to generate the bank file, and a warning prompt will appear (as shown in the screenshot below).

To resolve this, input the missing information and then attempt to generate the bank file again.


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Step 3: Downloading The Text File For Statutory Portal Upload

  1. If you prefer to upload Statutory Text Files directly via the Statutory Portal, you will need to generate the text file from the Statutory Reporting category below.
  2. After downloading the text files from the system, proceed to upload them to the relevant Statutory Portals (e.g., KWSP, LHDN portals).

 

NOTE:

Ensure that the files generated from the system are correct. If you upload a file from the Statutory Reporting category to the Bank Portal, an error message indicating an incorrect format will be received.

Successful uploads will only occur if the files are downloaded from the correct category and uploaded to the corresponding portals.

Common Issues/ FAQ

1. The bank file that is uploaded shows an error message of invalid format

Ensure that the correct file is being used to upload onto the correct portal. For example, if the bank file downloaded is being uploaded onto the Statutory portal, this error message will appear. 

2. The bank file uploaded states that there is incomplete information - missing Identity/Passport Number

Ensure the toggle to Fill in the Identity/Passport Number has been enabled before the bank file is generated. 

 

Related Articles 

1. How to Process Payroll in the Correct Order with BrioHR

2. Payroll Malaysia: Step-by-Step Guide to Download Statutory Contribution Text Files (EPF, SOCSO, EIS, PCB)

3. How to Manage BrioHR Multicycle Payroll: Guide + Video

 

Ownership

By: Aqilah Ridzuan