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How to Fill In the Claim Policies and Claim History Tabs, and Send Your Template

Part of the Expense Claims data migration series for new brioHR clients. This article covers: Claim Policies tab; Claim history that has limit tab; Claim history and your starting balances; Send your template to your IM.

Audience & Scope

Audience: HR and admin teams setting up brioHR for the first time

Module: Expense Claims

Country: Malaysia, Singapore

Pre-requisites: Implementation kick-off meeting with your Implementation Manager (IM) completed; the Expense Claims migration template from your IM; Employee List loaded and verified (Profile & Dashboards)

 

This article is part of the Expense Claims data migration series. It follows the Expense Claims Data Migration Guide (PDF).

Claim Policies tab

You can skip this tab if you only have one policy, the same claim types, limits and workflow for every employee. Fill it in if your limits or approval workflows are different for certain groups of employees. Add one row per policy, and start with your default policy.

ColumnRequiredNotes
Claim Policy NameIf applicableFor example "Default" or "Job Grade A Policy".
EligibilityIf applicableWho the policy is for, by office, department, job title, job grade, employment type or gender, for example "For job grade A" or "For all employees". Use names that you've listed in your Company Data & Employee List Template for Offices, Departments, Job title and Job grade. Employment type options: Full time, Part time, Freelance, Intern, Contractor, Contract. Gender options: Male, Female. Eligibility decides which policies can be chosen when an employee is assigned; it doesn't assign them.
Claim Types & limitIf applicableWhich claim types the policy includes, and any limits that differ from the Claim Types tab, for example "Include all claim types except Entertainment".
ApprovalIf applicableWhich workflow this policy uses. Use the workflow names from the Approval workflow (details) tab. If different claim groups use different workflows, list each one, for example "HR Claim Group: WF B; Finance Claim Group: WF B; Non-grouped claims: Default".

💡 Good to know

If a few employees have their own limit for a claim type (for example a phone allowance limit for one person), describe it in the Notes to BrioHR column of the Claim Types tab, or tell your IM. These can be set as custom limits for individual employees inside the policy.

Sample of the Claim Policies tab:

EC-06_screenshot_1.png

🔗 Related article

Claim history that has limit tab

Add one row per claim item made this year (from 1 January up to go-live) for every claim type that has a monthly or yearly limit. You don't need history for claim types with no limit, or with only a per transaction limit. "Claim history and your starting balances" below explains why this tab matters.

ColumnRequiredNotes
Employee IDFill inThe same ID as on your Employee List (Staff ID). If your company doesn't use employee IDs, leave it blank and make sure the Employee Name matches the Employee List exactly.
Employee NameFill inFull name exactly as on the Employee List.
Report NameIf applicableThe name of the claim report the item belonged to, for example "Travel London Aug'24". Items with the same report name are grouped together.
Claim Transaction DateFill inThe date of the expense (not the date it was submitted or approved). Use YYYY-MM-DD, for example 2026-03-14.
Claim TypeFill inExactly as the Claim Item Name on the Claim Types tab.
CurrencyFill inYour company currency code, for example the 3-letter code your payroll uses.
Total AmountFill inThe amount approved in your company currency, as a number.
Foreign CurrencyIf applicableThe currency of the receipt, if it was not your company currency, for example USD.
Amount in foreign currencyIf applicableThe receipt amount in that foreign currency.
Receipt NoIf applicableThe receipt or reference number.

⚠ Important

Cash Advance claim types can't be brought in through the claim history. If employees have cash advances that are still open at go-live, tell your IM so you can agree how to settle them.

Sample of the Claim history that has limit tab:

EC-06_screenshot_2.png

🔗 Related article

Claim history and your starting balances

brioHR works out each employee's remaining balance for a claim type as their limit minus everything they have claimed so far. Claims count towards the limit from the moment they are submitted (and even while they are still open), not only once they are paid.

  • Monthly limits are counted by the transaction date of each claim item. A taxi ride on 16 February that is submitted on 6 March counts against February.
  • Yearly limits follow the calendar year and cannot be reset by hand during the year.
  • Items in the same claim report are each counted in their own month, based on their own transaction dates.

An example

An employee has a yearly Medical limit of 1,000. Before go-live, they had already claimed 650 for Medical in your old system this year.

EC-06_screenshot_3.png

The same yearly limit, with and without claim history.

⚠ Important: don't pay history claims twice

Claims brought in from your claim history are added as approved claims, so they count towards each employee's limits. These claims were already paid in your old system. Never select them when you use Send to Payroll, or employees will be reimbursed a second time. Agree with your IM how the history claims will be marked so they are kept out of your first payroll.

Send your template to your IM

🔗 Well done!

Getting your claim setup right the first time means employees see the right claim types, claims reach the right approvers, and balances are correct from day one. Take your time, and ask us anything along the way.


← Previous: How to Fill In the Claim Types Tab

Next: How to Verify Your Claim Settings, Claim Types and Claim Policies →

Back to Expense Claims Data Migration and Verification: Start Here

 

Ownership

By: Aqilah